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Sep
24
2019

Challenges and Improvements in the Personnel Security Requests Process

By LaShawn Douglas

In our previous blogs, we’ve discussed the concept of processing personnel security requests and the stakeholders involved. As government seeks to improve processing times for personnel vetting, we also have an opportunity to improve the customer experience. The June 2019 OMB Circular No. A-11, defines Customer Experience (CX) as:

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Jul
19
2019

What Does the Personnel Security Process Entail?

By LaShawn Douglas

The concept of processing personnel security clearance requests is pretty straightforward. A prospective employee will require access to sensitive information, so the Government initiates an investigation to determine whether to grant access. The process happens in three steps:

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Feb
05
2019

Obsessive Attention to Detail: Not Just for Superbowl Winners

By Bill Fischer

Good morning sports fans! Perhaps like many of you, I suffered through the slog of a football game that was the Super Bowl this past Sunday (and with apologies to Maroon 5 fans, don’t get me started on the halftime show!).

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Jan
17
2019

Guest Blog Post: What Did We Learn about Cybersecurity in 2018?

By Maddie Davis

To make progress in the fight against cyber attacks going forward, we must acknowledge our past. As we move into 2019, we’re looking back at a few of the leading cybersecurity trends from the past year. 

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