Change management is a critical competency for any leader, but even moreso for today's security leaders who are navigating constantly emerging threats and policy requirements. When the stakes are high, failing to adapt to new circumstances can be catastrophic.
Leading change initiatives is rarely a straightforward task; organizations are complex, and to make any kind of effective change, leaders must address all of the moving parts. While there are many reasons that a change initiative might fail, unprepared or untrained leadership is a common culprit. According to a 2016 study from APQC, nearly 40% of organizations listed "building the capacity for change in leadership" as a top-three change management challenge.
Luckily, there are some promising practices to follow if you want to position your change efforts for success. Big Sky's security operations experts have compiled six tips, outlined below, to help you lead and manage organizational change and development within your security program:
# 6 - Provide context for change -- before the change occurs.
Be honest about the current state of operations and the need for improvement.
# 5 - Create a guiding vision.
The vision should be focused - specific, simple, succinct.
# 4 - Involve employees from day 1.
Increase project buy-in by bringing employees into the planning process. Employees who feel valued are 60% more likely to contribute to leaders’ efforts. (American Psychology Association)
# 3 - Don’t leave anyone out.
Keep all stakeholders informed, not just the major players.
# 2 - Ask for input.
Encourage all levels to provide feedback -- both good and bad.
# 1 - Stay flexible.
Plan A won’t always be the best plan. Be willing to adjust.