is Dying

Your top competitors will react
to the future; will you?

Exciting opportunities lie ahead for forward-thinking organizations, while disastrous threats await any buyer that’s unprepared or unwilling to adopt a new service delivery model driven by speed, hyper-specialization, and AI-supported automation.

Microslices is a timely, eye-opening look at the driving forces behind changes that are already revolutionizing the professional services industry. It provides tangible, specific steps you must take as a buyer of those services to protect your organization from wasted consulting fees, outdated advice, and generic solutions.

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  • Know the trends that will affect your organization’s advisory relationships
  • Understand the emerging business model for professional services, so that you can use it to your advantage
  • Make the right decisions about your consultants and contracts: when to hire, when to fire, and how to partner
  • “A compelling read on how trends in data science and business analytics will change the ways in which businesses will creatively use internal and external expertise to successfully run their enterprises.”

    • – Manoj Malhotra
    • Jeff B. Bates Professor and Chair, Department of Management Science Darla Moore School of Business, University of South Carolina
  • “We now create more data in a week than existed in the entirety of human history before 1997. With all that data available to us, being able to analyze it isn't just an asset—it's become a necessity. Microslices is a great dive into understanding exactly why the boom in data sciences will completely change the way you use professional services. It's, quite simply, a must-read.”

    • – Keith Ferrazzi
    • Author of Never Eat Alone and the #1 NY Times bestseller Who's Got Your Back
  • “The book provides an excellent view into the future for everyone that provides or utilizes professional services. It predicts the changes coming to the industry and how to embrace the changes in order to increase productivity and profitability. A must-read!”

    • – Major General Steven W. Smith (Ret.)
    • Private consultant, technology leader, and former U.S. Army Central Command (USARCENT) Chief Information Officer (CIO)
  • “Provocative! Microslices interrupts our long-held assumptions about the advice business and helps us better probe the most important question of the day—how do we innovate?”

    • – Martha Johnson
    • Leadership speaker, author, and former Administrator of the U.S. General Services Administration (GSA)
  • “Microslices is a provocative look at how digitization of knowledge work and data science will change how enterprises operate and improve over time. John presents an intriguing vision of how these innovations may unfold and criteria to use now in selecting professional services to guide your path there.”

    • – Leif C. Ulstrup
    • Founder and CEO of Primehook Technology, former President of Computer Sciences Corporation (CSC) Federal Consulting, and former Principal, Deloitte Consulting
  • "The consulting market is the largest and last standing that has not been turned upside down by the digital revolution. Microslices speaks directly to this trend, and what is already beginning to occur.”

    • – Edwin Miller
    • Founder and CEO of 9Lenses and author of 9Lenses Insight to Action and Snapshot9
  • “If you are in the advice giving or receiving business, this book should be on your must-read-today list. John Dillard pulls no punches in explaining why consulting firms—and the clients who use them—are in big trouble if they don’t adapt right now.”

    • – John Doerr
    • Co-Founder and President of RAIN Group and bestselling author of Insight Selling: Surprising Research on What Sales Winners Do Differently
  • "This book provides extremely valuable insight on the future of consulting and professional services. It describes the disruptive forces that are currently in play and takes a look at the way work will be performed and why and how firms will be hired by clients in the future. As the managing member of a large CPA firm; I find this book a must-read to help our firm stay ahead of the curve."

    • – John Bly
    • CPA, CVA, CM&AA, CVA, and author of Cracking the Code: An Entrepreneurs Guide to Growing Your Business Through Mergers and Acquisitions for Pennies on the Dollar

Table of Contents


  • Ch. 1: “Microslices” Overview as it Applies to Consulting
  • Ch. 2: The Driving Forces - Data Science
  • Ch. 3: The Driving Forces - Technology
  • Ch. 4: The Driving Forces - Cultural Change
  • Intro - Meet The AI Advisor of the Future
  • Ch. 5: A Framework of What’s to Come
  • Ch. 6: What does this mean for me, as an Exec?
  • Ch. 7: Finding the Right Firms
  • Ch. 8: Practical Next Steps
  • Ch. 9: Case Studies

About The Author

John Dillard

started his career at the Central Intelligence Agency (CIA) and has dedicated every working hour since to helping organizations, private and public, uncover secrets to stay ahead of future threats—whether those threats are competitive, operational, or security-related. His 15-year career in management consulting has been shaped by large firms such as Deloitte Consulting to smaller ones like the company he co-founded, Big Sky Associates. His consulting experience runs the gamut: from commercial strategy to government security operations and large scale IT, from banking administrative flows to the analyzing operations at the 9/11 recovery site at New York City’s Ground Zero. He has written for the President’s Daily Brief (PDB), served as a Reserve Intelligence Officer in the US Navy, and has frequently taken out the trash for his own company. He’s tough to surprise, but easy to keep energized.

When John isn’t working on your toughest challenges, John is busy serving his community as a board member of the Entrepreneurs’ Organization and as a workout leader for F3, a fitness and leadership organization. He is a proud South Carolina native and lives with his family in Charlotte, NC.